We're confident you and your pets will be pleased with your purchase. If for some reason you are not, we are happy to exchange full-price unworn and unwashed merchandise within 14 days of date of delivery.

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All sale and personalized merchandise is not eligible for return or exchange.

Buyer is responsible for return shipping costs. 

Please allow up to 14 days for your return to be processed. Willowear holds the right to deny a refund if merchandise does not fulfill return policy requirements.

For returns address contact kristin@willowear.com